Terms of service
Terms of Service
Overview
This website is operated by Flos Noctifer. Throughout the site, the terms “we”, “us” and “our” refer to Flos Noctifer.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced on this website.
These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are legally able to enter into a binding agreement in your country or region.
You may not use our products or website for any unlawful or unauthorized purpose, and you may not violate any applicable laws while using our services.
Any breach of these Terms may result in termination of your access to our services.
Products and Services
We make every reasonable effort to display our products, colors, packaging and product information as accurately as possible.
Actual product appearance may vary slightly depending on your screen, manufacturing variations or packaging updates.
We reserve the right to modify or discontinue products, prices, promotions or services at any time.
Product availability may be limited and is subject to change without notice.
Pricing and Payment
Prices displayed on the website may vary depending on your market, location and currency.
We reserve the right to change prices at any time.
Payment must be completed using one of the payment methods available at checkout.
Orders may be cancelled or refunded if we identify an obvious pricing error, payment issue, suspected fraud or other legitimate reason preventing fulfillment.
Orders
We reserve the right to refuse, limit or cancel any order where reasonably necessary.
This may include orders that appear fraudulent, abusive, commercially resold without authorization or affected by inventory or payment problems.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
Shipping and Delivery
Shipping times shown on our website are estimates and may vary depending on destination, carrier performance, customs procedures and circumstances outside our reasonable control.
Customers are responsible for providing accurate and complete delivery information.
We are not responsible for delays caused by incorrect addresses, customs processing, carrier disruptions or other events outside our reasonable control.
Any duties, taxes or import charges will be handled in accordance with the information presented at checkout and applicable law.
Returns and Refunds
Returns, exchanges and refunds are governed by our separate Return and Refund Policy, which forms part of these Terms of Service.
Nothing in these Terms limits any mandatory consumer rights that apply under local law.
Product Use
Our products must be used in accordance with the instructions provided.
Flos Noctifer car diffusers should be installed and operated as intended and kept in an appropriate position during use.
Customers are responsible for ensuring that the product is used safely and appropriately.
We are not responsible for damage resulting from misuse, improper installation, unauthorized modification or use contrary to the supplied instructions, except where liability cannot legally be excluded.
Accuracy of Information
We aim to ensure that information on our website is accurate and current, but occasional errors or omissions may occur.
We reserve the right to correct errors, update information or cancel orders affected by inaccurate information where legally permitted.
Third-Party Services and Links
Our website may contain links to third-party websites, payment providers, shipping providers, applications or services.
We are not responsible for third-party websites, content, products, policies or services.
Your use of third-party services may be subject to their own terms and privacy policies.
Intellectual Property
All website content, including branding, product images, logos, graphics, text and design elements owned by Flos Noctifer may not be copied, reproduced, distributed or commercially exploited without permission, except where permitted by law.
Prohibited Uses
You may not use the website or its content to:
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Violate applicable laws or regulations
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Infringe intellectual property rights
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Submit false or misleading information
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Upload malicious code or harmful software
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Attempt to interfere with the security or operation of the website
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Collect or misuse personal information belonging to others
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Engage in fraud, abuse or unauthorized commercial activity
We reserve the right to restrict access for violations of these Terms.
Disclaimer and Limitation of Liability
We provide our website and services with reasonable care.
To the maximum extent permitted by applicable law, Flos Noctifer is not liable for indirect, incidental or consequential losses arising from use of the website or products.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable consumer law.
Indemnification
To the extent permitted by law, you agree to compensate Flos Noctifer for reasonable losses resulting from your unlawful use of the website or material breach of these Terms.
This provision does not limit your statutory consumer rights.
Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply.
Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be available on this page.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms where permitted by law.
Governing Law
These Terms are governed by applicable law in the jurisdiction in which Flos Noctifer operates, together with any mandatory consumer protection laws that apply to the customer.
Consumers within the European Union retain any mandatory rights provided under EU and national consumer law.
Contact Information
Questions about these Terms of Service can be sent to: